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Non-Rationalised Psychology NCERT Notes, Solutions and Extra Q & A (Class 11th & 12th)
11th 12th

Class 11th Chapters
1. What Is Psychology? 2. Methods Of Enquiry In Psychology 3. The Bases Of Human Behaviour
4. Human Development 5. Sensory, Attentional And Perceptual Processes 6. Learning
7. Human Memory 8. Thinking 9. Motivation And Emotion



Chapter 6 Learning



Introduction

At birth, human infants possess a limited set of basic responses, primarily reflexes triggered by specific environmental stimuli.

As a child develops and matures, their behavioural repertoire expands significantly, enabling them to perform a diverse range of actions.

These new behaviours are acquired through learning. Examples include recognising familiar individuals like parents, using utensils for eating, learning to read and write, and combining letters into words.

Children also learn by observing and imitating the behaviours of others within particular environmental contexts.

Acquiring knowledge about objects, their names (like book, fruit), and distinctive features is a fundamental aspect of learning.

Through learning, objects can be categorised (e.g., 'furniture', 'fruits'), and individuals learn complex skills such as driving, effective communication, and social interaction.

Learning plays a crucial role in shaping personality traits (like being hardworking or not) and developing various competencies (social, professional, practical).

The capacity to learn and adapt is essential for individuals to manage their lives and solve problems they encounter.

This chapter defines learning, outlines its characteristics as a psychological process, and describes various methods for acquiring responses, ranging from simple to complex.

It also explains key phenomena that occur during learning, factors that influence learning speed and extent (including learning styles and disabilities), and practical applications of learning principles.



Nature Of Learning

Learning is a fundamental process in human behaviour, involving changes that result from an individual's experiences.

It can be defined as any change in behaviour or the potential for behaviour that is relatively long-lasting and is acquired through experience.

It is important to distinguish learning from temporary changes in behaviour caused by factors like fatigue, drug use, or short-term physiological states, as these changes are not considered learning.


Features Of Learning

Learning possesses several key characteristics:



Paradigms Of Learning

Learning occurs through various methods, ranging from simple associations to complex cognitive processes.

The most basic forms of learning are known as conditioning, of which two main types are identified:

  1. Classical Conditioning: Learning through the association of stimuli.
  2. Operant or Instrumental Conditioning: Learning through the consequences of voluntary behaviours.

Beyond conditioning, other significant types of learning include:

These different approaches explain the acquisition of diverse types of responses, from simple reflexes to complex skills and knowledge.



Classical Conditioning

First systematically studied by Russian physiologist Ivan P. Pavlov, classical conditioning is a type of learning based on stimulus association.

Pavlov's initial research on digestion in dogs led him to observe that dogs would salivate not just when food was in their mouths, but also in response to stimuli associated with food, like the sight of the food plate.

He designed experiments where he paired a neutral stimulus (like the sound of a bell) with a stimulus that naturally elicited a reflexive response (food, which naturally causes salivation).

In the experiment, a dog was harnessed, and a tube collected saliva for measurement (Figure 6.1).

Diagram illustrating Pavlov's experimental setup for classical conditioning with a dog, showing the harness, tube for saliva collection, and stimuli presentation

The procedure typically involved:

Stages of Conditioning Nature of Stimulus Nature of Response
Before Conditioning Food (US) Salivation (UR)
Sound of the Bell (Neutral Stimulus) Alertness (No Specific Response)
During Conditioning Sound of the Bell (CS) + Food (US) Salivation (UR)
After Conditioning Sound of the Bell (CS) Salivation (CR)

In essence, classical conditioning involves learning an association between two stimuli (S–S learning), where the CS comes to signal the likely appearance of the US, triggering a response that anticipates the US.

Everyday examples include salivating at the sight of a favourite food dish or a child developing fear of balloons after one bursts nearby.


Determinants Of Classical Conditioning

The speed and strength of acquiring a conditioned response in classical conditioning are influenced by several factors:

1. Time Relations between Stimuli: The timing of the CS and US presentations is critical. Different procedures yield different results:

Delayed conditioning is generally the most effective for establishing a CR. Simultaneous and trace conditioning are less effective, requiring more trials. Backward conditioning is usually ineffective.

2. Type of Unconditioned Stimuli: US can be appetitive or aversive.

3. Intensity of Conditioned Stimuli: More intense CSs (both appetitive and aversive) lead to faster acquisition of conditioned responses, requiring fewer training trials.



Operant/Instrumental Conditioning

Investigated by B.F. Skinner, operant conditioning focuses on how voluntary behaviours, called operants, are learned and modified through their consequences.

Operants are behaviours emitted by an organism that operate on the environment and are under the organism's control.

Skinner conducted experiments primarily with rats and pigeons using a controlled environment known as a Skinner Box.

Diagram illustrating a Skinner Box for operant conditioning of a rat, showing the lever and food delivery mechanism

In a typical experiment, a hungry rat explores the box and accidentally presses a lever. Pressing the lever delivers a food pellet (a consequence). The rat learns that pressing the lever results in food.

With repeated trials, the rat is more likely to press the lever, and does so more quickly after being placed in the box.

This is also called instrumental conditioning because the response (lever pressing) is instrumental in obtaining the consequence (food).

Everyday examples include a child learning to be polite ("please") to get favours or learning to operate electronic devices by pressing buttons.

Operant conditioning is a way for organisms to learn behaviours that help them achieve desired outcomes.


Determinants Of Operant Conditioning

The rate and strength of operant conditioning are determined by the nature of the consequences that follow a behaviour. These consequences are called reinforcers.

A reinforcer is any stimulus or event that increases the likelihood of the behaviour it follows.

Several features of reinforcers influence the learning process:

Box 6.1: Classical and Operant Conditioning : Differences


Types Of Reinforcement

Reinforcement can be positive or negative:

Punishment: Involves presenting an unpleasant stimulus or removing a pleasant one after a behaviour, with the goal of decreasing or suppressing the behaviour. Punishment does not permanently eliminate a behaviour; its effects are often temporary, especially if mild or delayed. Stronger punishment may suppress behaviour for longer but is still not permanent and can lead to negative outcomes like dislike or hatred towards the punisher.


Number Of Reinforcement And Other Features

The characteristics of the reinforcement itself also matter:

Increasing the number, amount, and quality of reinforcement generally accelerates the process of operant conditioning.


Schedules Of Reinforcement

A reinforcement schedule is the rule determining when and how often reinforcement is delivered following a response during conditioning.


Delayed Reinforcement

The timing of reinforcement is crucial. A delay between the response and the delivery of reinforcement significantly weakens the learning. Reinforcement is most effective when it follows the desired behaviour immediately. Organisms, especially children, often prefer smaller, immediate rewards over larger, delayed ones.



Key Learning Processes

Several fundamental processes are involved in both classical and operant conditioning:

Graph showing the process of acquisition, extinction, and spontaneous recovery of a conditioned response over trials

Box 6.2: Learned Helplessness

Learned helplessness is a psychological state where an individual, after experiencing repeated uncontrollable negative events (like inescapable punishment or failure), stops trying to avoid or escape future negative situations, even when escape is possible. This phenomenon is linked to depression.

Studies like those by Seligman and Maier with dogs demonstrated learned helplessness. Dogs first exposed to inescapable electric shocks (using classical conditioning) later failed to learn to escape shock in a situation where escape was possible (an operant conditioning setup).

This concept also applies to humans; persistent failure experiences can lead to a sense of helplessness, reducing motivation, persistence, and performance in new tasks, contributing to depression.



Observational Learning

This type of learning, also known as imitation, modeling, or social learning, occurs when individuals learn by observing the behaviour of others.

Psychologist Albert Bandura extensively studied observational learning, particularly how people learn social behaviours.

In situations where individuals are unsure how to act, they often observe others (models) and replicate their behaviours.

Examples are common in daily life, such as people imitating fashion trends seen on models or children role-playing adult behaviours observed in their environment or media.

Bandura's famous "Bobo doll" experiments demonstrated key aspects of observational learning. Children watched a film of an adult model interacting aggressively with a Bobo doll.

Groups of children saw different outcomes for the model's aggression: reward, punishment, or no consequence.

When given the opportunity to play with similar toys, children who saw the model rewarded for aggression were most likely to imitate the aggressive behaviour, while those who saw the model punished were least likely.

This showed that observers acquire the knowledge of the behaviour by watching the model, but the performance of that behaviour is influenced by the consequences the model receives.

Observational learning is a primary way children learn social norms, personal habits (dressing, grooming), and various personality characteristics (aggression, politeness, diligence).



Cognitive Learning

Some psychological perspectives view learning as involving cognitive processes, focusing on changes in the learner's knowledge and understanding rather than just observable stimulus-response connections.

In this view, learning involves internal mental representations and processes.

Examples of cognitive learning include insight learning and latent learning.


Insight Learning

Studied by Wolfgang Köhler with chimpanzees, insight learning involves the sudden realisation of a problem's solution after a period of contemplation, rather than through trial and error.

In Köhler's experiments, chimpanzees were presented with problems where food was out of reach but tools (boxes, poles) were available.

After initial attempts, chimpanzees would sometimes appear to pause, then suddenly use the tools creatively (e.g., stacking boxes or using a pole) to retrieve the food.

This sudden understanding of the relationship between the tools and the goal was termed insight.

Insight learning is characterised by a sudden emergence of the solution, followed by the ability to immediately repeat the solution when faced with the same problem again. It suggests learning a cognitive understanding of the means-end relationship, which can often be applied to similar problems.


Latent Learning

Edward Tolman contributed significantly to the concept of latent learning, which is learning that occurs without immediate, observable behavioural change and is not demonstrated until there is a reason (like reinforcement) to do so.

In Tolman's maze experiments with rats, some rats explored the maze without receiving any food reward. They showed no apparent signs of learning the maze layout.

However, when later introduced to the maze and given food at the end, these rats performed just as well as rats who had been rewarded from the start.

Tolman argued that the unrewarded rats had learned the maze's layout during their initial exploration, forming a cognitive map (a mental representation of the maze's spatial structure). This learning was "latent" or hidden until the motivation (finding food) prompted its expression in behaviour.



Verbal Learning

Verbal learning is a type of learning primarily studied in humans, focusing on how individuals acquire and associate words.

Humans learn about objects, events, and concepts using language, forming associations between words themselves.

Psychologists use specific laboratory methods to investigate verbal learning:


Methods Used In Studying Verbal Learning


Determinants Of Verbal Learning

Verbal learning is influenced by several factors, particularly the characteristics of the material being learned:

According to the total time principle, the total time spent actively learning material is a strong predictor of how much is learned, regardless of how that time is structured across trials. More time spent learning generally leads to stronger learning.

Free recall studies highlight that verbal learning often involves organisation. Participants tend to recall items not just in the order presented, but grouped by categories (category clustering, as shown by Bousfield's studies) or according to their own personal grouping strategies (subjective organisation).

Verbal learning can be intentional (deliberate effort to learn) or incidental (unintentional learning of aspects like rhymes or shared letters while focusing on other tasks). Both contribute to how we acquire and process verbal information.



Concept Learning

The world contains countless unique objects and events. Humans need to group these into categories to simplify and make sense of their environment. Concept learning involves learning how to form and use these categories.


What Is A Concept?

A concept (often used interchangeably with category) is a mental grouping used to refer to a set of objects, events, or behaviours that share common characteristics or follow a rule.

Examples include 'animal', 'fruit', 'building'.

A concept is defined by a collection of features or attributes linked together by some rule.

Instances of a concept are the specific objects, events, or behaviours that possess these common features.

Features are observable characteristics of objects, such as colour, size, shape, texture, etc. Their discriminability depends on a person's sensory abilities.

The rules connecting features to define a concept can be simple or complex. Psychologists distinguish between:

Artificial concepts can be studied experimentally using sets of objects (like cards) with varying features. Researchers define a concept using a specific rule (e.g., conjunctive rule: "must have feature A AND feature B") and present examples and non-examples to see how participants learn the rule.

Grid of 16 figures varying in shape, shade, and symbol positions, used in artificial concept learning experiments

In such studies, some features are relevant (included in the rule), while others are irrelevant (not included). Participants learn to identify the relevant features and the rule that connects them to classify instances correctly.



Skill Learning

A skill is the ability to perform a complex task smoothly, accurately, and efficiently.


Nature Of Skills

Skills often involve a coordinated sequence of perceptual and motor responses, forming a chain of S-R associations. Examples include driving a car, piloting an aircraft, playing a musical instrument, or writing shorthand.

Skills are typically acquired and refined through dedicated practice and repetition.


Phases Of Skill Acquisition

Learning a skill progresses through distinct phases, with performance becoming more fluid and requiring less conscious effort over time, often achieving automaticity.

According to Fitts, skill learning involves three stages:

Progress through these phases demonstrates the crucial role of practice in skill acquisition. Continued practice leads to improved performance and ultimately, errorless execution becomes automatic.



Transfer Of Learning

Transfer of learning (also called transfer of training or transfer effect) refers to how previous learning influences the ability to learn something new.

Studying transfer involves comparing groups of learners. Typically, an experimental group learns task A then task B, while a control group might just rest or learn an unrelated task before learning task B. Comparing performance on task B reveals the transfer effect (see Table 6.4).

Group of Participants Phase 1 Phase 2
Experimental Group Learns Task A Learns Task B
Control Group Does not learn Task A but rests/engages in unrelated activity Learns Task B

Transfer can be general or specific.


General (Generic) Transfer

This refers to a broad positive effect of prior learning that prepares the learner for subsequent tasks, often described as a "warm-up" effect. Learning any task can make the learner more ready and efficient for the next learning task, regardless of similarity in content.

This warm-up effect is usually temporary and specific to a learning session, helping performance within that session.


Specific Transfer

Specific transfer concerns the influence of learning Task A on learning Task B based on the similarity or dissimilarity of the specific stimulus-response (S-R) associations involved in both tasks. It depends on the overlap between the components of the tasks.

Specific transfer can be positive, negative, or seemingly zero (though general transfer is often present).

S.No. Initial Task (S-R Assoc.) Second Task (S-R Assoc.) Relationship Likely Specific Transfer
1. SA – RA SC – RD Stimuli and responses are entirely different. Minimal or Zero (positive general transfer may still occur)
2. SA – RA SA – RA' Stimuli are the same; responses are similar. Positive Transfer (often maximum)
3. SA – RA SA – RB Stimuli are the same; responses are different. Positive Transfer (learning new response to existing stimulus)
4. SB – RA SC – RA Stimuli are different; responses are the same. Positive Transfer (applying existing response to new stimulus)
5. SA – RA SA – RB (where RA and RB are incompatible/competing responses) Stimuli and responses are the same, but the required association is altered (competing). Negative Transfer (interference from initial learning)

Based on experimental findings, the degree and direction of specific transfer depend on the similarity and relationship between the stimuli and responses in the original and new learning tasks.



Factors Facilitating Learning

Beyond the specific determinants discussed for each type of learning, several general factors can enhance the learning process.


Continuous Vs Partial Reinforcement

Reinforcement schedules significantly impact learning, particularly its persistence.


Motivation

Motivation is a key prerequisite for learning. It's a state (mental and physiological) that energises an organism to act towards a goal, sustaining behaviour until the need is met or goal is achieved.

Motivation provides the drive for individuals to engage in learning activities. For example, a hungry organism is motivated to seek food, leading to learning behaviours that result in obtaining food (as seen in operant conditioning).

Human motivation can be intrinsic (learning for enjoyment or interest) or extrinsic (learning to achieve an external reward or avoid punishment, like studying for good grades). Higher motivation generally leads to greater effort and more effective learning.


Preparedness For Learning

Preparedness refers to the biological constraints or predispositions that influence what types of associations are easy, difficult, or impossible for a given species to learn. Different species are genetically 'prepared' to learn certain things more readily than others based on their evolutionary history and sensory/motor capabilities.

Some associations may be highly prepared for (easy to learn) by a species, others may be contra-prepared (difficult or impossible to learn), and some are neutral (learnable with effort).

This concept helps explain why, for instance, it might be easy to classically condition fear of snakes in humans but very difficult to condition fear of flowers.



The Learner : Learning Styles

Individuals differ in how they prefer to learn and process information. Learning style describes a learner's consistent approach to receiving, processing, and retaining new information.

Learning styles reflect the unique ways individuals concentrate, engage with stimuli, process information, and store it in memory. These styles are influenced by personality, cultural background, and individual strengths and weaknesses.

Different models of learning styles exist, often categorised by:

Relational Style Analytical Style
Perceives information as part of a whole; holistic thinking. Focuses on details; breaks down information (analytic thinking).
Prefers material with social/human content, experiential relevance. Prefers inanimate, impersonal material.
Good memory for verbally presented, relevant information. Good memory for abstract ideas and irrelevant information.
More task-oriented in non-academic areas. More task-oriented in academic areas.
Influenced by authority figures' opinions. Less affected by others' opinions.
May withdraw from unstimulating tasks. Can persist in unstimulating tasks.
Style may conflict with traditional school environments. Style often matches traditional school environments.

It is important to view learning styles as preferences or tendencies rather than rigid categories. Individuals can learn using different styles, even if they have a preference for one.



Learning Disabilities

Some children face significant difficulties in the educational process, sometimes leading to dropping out. While various factors contribute to this (sensory/intellectual impairment, emotional issues, socio-economic conditions, cultural beliefs), learning disabilities are another major obstacle.

A learning disability is a broad term for a diverse group of neurological disorders that make acquiring and using skills like reading, writing, speaking, reasoning, and mathematics challenging. These difficulties are believed to stem from issues with the central nervous system function.

Learning disabilities can occur in children with average or even above-average intelligence, without primary sensory or motor deficits, and despite having adequate learning opportunities. If untreated, they can impact various aspects of life, including self-esteem, career, social relationships, and daily living.


Symptoms Of Learning Disabilities

Symptoms vary but often appear in combination, regardless of a child's intelligence, motivation, or effort:

  1. Academic Difficulties: Problems with reading text, writing letters/words, speaking fluently, and understanding written or verbal instructions. Listening comprehension can be poor even without hearing defects. Developing effective learning strategies is challenging.
  2. Attention Disorders: Often easily distracted and struggle to maintain focus. Attentional difficulties can lead to hyperactivity (excessive movement and manipulation of objects).
  3. Spatial and Temporal Disorientation: Difficulty orienting to new places, getting lost easily, poor sense of time (being consistently late or early), and confusion with directions (right/left, up/down).
  4. Motor Coordination Problems: Poor balance, clumsiness, difficulty with fine motor tasks like sharpening pencils, handling small objects, or learning physical skills like riding a bicycle.
  5. Difficulty Following Directions: Struggles to understand and carry out instructions given verbally.
  6. Social Interaction Issues: Misjudging social cues and relationships (e.g., identifying friendly classmates), difficulty understanding body language.
  7. Perceptual Disorders: Misinterpreting sensory information (visual, auditory, tactile, kinesthetic). This is not due to poor sensory ability but difficulty processing the input (e.g., confusing sounds).
  8. Dyslexia: A specific learning disability affecting reading. Often involves difficulty with letter/word recognition, confusing similar-looking letters (b/d, p/q), or reversing words (was/saw). Difficulty organising verbal information is common.

Learning disabilities are treatable. Remedial teaching methods are designed to help children overcome specific difficulties and improve their learning skills, enabling them to succeed academically and personally.



Applications Of Learning Principles

The principles of learning are highly valuable and widely applied to enhance various aspects of human life, fostering positive behaviours and skills.

Psychologists have developed techniques based on classical and operant conditioning, social learning, verbal learning, concept learning, and skill learning for use in diverse settings:

These applications demonstrate the pervasive influence of learning principles in shaping human behaviour and improving various facets of life.